NetvynX
  • Home
  • Features
  • Compatibility
  • GUI Interface
  • Services
  • Pricing
  • Contact

Terms of Service

Terms and conditions for using our website and portal services

Effective Date: January 1, 2025
Table of Contents
  • 1. Acceptance
  • 2. Use of Site
  • 3. User Accounts
  • 4. Orders & Payments
  • 5. Software Downloads
  • 6. Intellectual Property
  • 7. Disclaimers
  • 8. Limitation of Liability
  • 9. Changes to Terms
  • 10. Governing Law

These Terms of Service govern your use of the NetvynX website (www.NetvynX.com) and our license/support portal operated by S Solutions.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

Important: You must be at least 18 years old and have the authority to enter into these terms on behalf of your organization.

2. Use of Site

Permitted Use

You may use our website and services for legitimate business purposes related to network infrastructure and broadband gateway solutions.

Prohibited Activities

Attempting to gain unauthorized access to our systems
Interfering with or disrupting our services
Using our services for illegal or harmful purposes
Attempting to reverse engineer our proprietary software
Violating any applicable laws or regulations

3. User Accounts

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Notification Requirement

You must immediately notify us of any unauthorized use of your account or any other breach of security.

Accurate Information

You agree to provide accurate, current, and complete information when creating your account.

4. Orders & Payments

Order Processing

Orders become effective when accepted by S Solutions. We reserve the right to refuse or cancel orders at our discretion.

Payment Terms

Fees, taxes, and payment terms are specified on invoices or order forms. Payment is due according to the terms specified in your agreement.

Refund Policy

Refunds are handled according to our refund policy, which may vary by product and service type. Contact support for specific refund requests.

5. Software Downloads

Software available through our portal includes both proprietary modules and open-source components:

Proprietary Modules

NetvynX Logger, WebGUI, and tuning scripts are governed by our End User License Agreement (EULA).

Open Source Components

accel-ppp and other open-source components are licensed separately under their respective licenses (GPL-2.0, etc.).

6. Intellectual Property

Our Rights

All proprietary content, trademarks, logos, and software remain the intellectual property of S Solutions and are protected by applicable laws.

Feedback License

Any feedback, suggestions, or ideas you provide to us may be used by S Solutions for product improvement without compensation or attribution.

Third-Party Content

Our services may include links to third-party websites or content. We are not responsible for third-party sites or services.

7. Disclaimers

AS-IS BASIS: Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We Do Not Warrant:

  • That our services will be uninterrupted or error-free
  • That defects will be corrected
  • That our services are free of viruses or harmful components
  • The accuracy or reliability of any information obtained through our services

8. Limitation of Liability

Maximum Liability

To the maximum extent permitted by law, S Solutions' total liability for any claims arising from these terms or your use of our services shall not exceed the amount paid by you for our services in the last 12 months.

Excluded Damages

In no event shall S Solutions be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or use
  • Business interruption
  • Cost of substitute services

9. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be posted on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated terms.

We will notify users of significant changes via email and website announcements.

10. Governing Law & Dispute Resolution

Governing Law

These terms are governed by the laws of the State of Gujarat, India, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

Legal Notices

Legal notices should be sent to: legal@ssolution.in

11. Contact Information

Support

support@ssolution.in

Legal

legal@ssolution.in

Address

Nr. Old Post Office, Main Bazar
Anklav, Anand - 388510, Gujarat, India

Phone

+91 9537096845

Last updated: January 1, 2025
NetvynX

Advanced Broadband Network Gateway solution designed for modern ISPs and enterprise networks. Delivering high-performance, security, and scalability with comprehensive GUI management.

Solutions
  • BNG Core
  • Security Suite
  • GUI Management
  • Support Services
  • Pricing Plans
Resources
  • Datasheet
  • Command Reference
  • Knowledge Base
  • Training Materials
  • Case Studies
Contact Information

Nr. Old Post Office, Main Bazar
Anklav, Anand - 388510, Gujarat, India

+91 9537096845

support@ssolution.in

www.NetvynX.com


© 2025 NetvynX by S Solutions. All rights reserved.

Privacy Policy Terms of Service License Agreement